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Quality Assurance Unit


The Quality Assurance Unit serves as a responsible unit to implement the Quality Management System at Polytechnic Sultan Abdul Halim Mu'adzam Shah. The Quality Assurance Unit has led 5 units below it : Quality Management (ISO), Accreditation, PolyRate, PolyPmo and War Room. This unit is designed to ensure that the Quality Management System can be formed and achieved its objectives according to the Quality Policy and Quality Objective.


  • Plan, coordinate, implement and monitor the quality management system (CSR) in accordance with the standard requirements, quality documents and regulations that are enforced.
  • Monitor, make suggestions, and identify continuous improvement opportunities in terms of the implementation of SPK.
  • Plan, coordinate and implement courses, workshops and briefings on SPK aspects and evaluate their effectiveness.
  • Be the reference organization for the implementation of SPK in meeting the needs of standard and quality documents enforced.


Quality policy Polytechnic Sultan Abdul Halim Mu'adzam Shah is developing the potential of students towards excellence in engineering, commerce and information technology through continuous improvement. Polytechnic of Sultan Abdul Halim Mu'adzam Shah is committed in ensuring that customers' needs are fulfilled through the achievement of quality reviews periodically to ensure the effectiveness of the system. This policy is circulated to be understood by all levels of staff.


Academic Excellence

  • Ensure the passing rate for each program is not less than 90% per semester.
  • Striving to ensure at least 25% of students who pass with the CGPA to 3.00 or more per program per semester

Staff Excellence

  • Make sure every staff attend the course / undergo training for 7 days a year.
  • Ensure Staff Training Plan Schedule is implemented at least 85% within a year.

Process Excellence

  • Ensure that all procedures are implemented effectively / achieved specified performance indicators.




Contact Us 

Polytechnic Sultan Abdul Halim Mu'adzam
Bandar Darulaman,
06000 Jitra, Kedah Darulaman.
Tel : 04-9146100 
Fax : 04-9174232 / 04-9146323
Email: webmaster@polimas.edu.my
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